Feature Roadmap
Track our upcoming features and development progress.
In Development
SMS Automation
Text messaging capabilities via EzTexting integration:
- SMS notifications and reminders
- Automated message campaigns
- Two-way messaging functionality
Status: Nearly Complete
VoIP Call Center Integration
Full call center capabilities via Yeastar and VoIP provider integration:
- Click-to-dial (Live)
- Outbound call automation with routing and logging
- Inbound call routing based on account assignment
- Call center management dashboard
Status: Click-to-dial live, full automation in progress
API Data Scrubbing
One-click integration with data scrubbing vendors:
- Automated single or batch account scrubbing
- Real-time updates without manual export/import
- Integration with BK services, IDI, WebRecon, and more
Status: In Progress
Account Sharing Platform
Send accounts directly to other DebtRecoup organizations:
- Automated account sharing between organizations
- Track contingency arrangements automatically
- No manual export/email needed
Status: In Progress
Coming Soon
Signup Page for DebtRecoup App
Self-service registration portal allowing new users to create accounts and get started with DebtRecoup independently.
Transfer Portfolios
Functionality to seamlessly move portfolios between clients and organizations, maintaining all associated data and history.
Enhanced Export Options
Advanced export functionality with options to:
- Change account status during export
- Delete accounts with safety warnings
- Alert users when attempting to delete accounts with payment history
Credit Score Integration
Credit scoring functionality including:
- Real-time credit score retrieval
- Credit report integration
- Score-based collection strategies
AI Integrations
Artificial intelligence features to enhance collection efficiency:
- AI-powered payment prediction
- Automated account scoring
- Intelligent work prioritization
- Machine learning for optimal contact timing
Planned
DebtRecoup Debt Management (Standalone Product)
Debt inventory system for debt brokers to manage the complete debt lifecycle:
- Track debt portfolio purchases and sales
- Monitor debt performance and aging
- Manage buyer and seller relationships
- Portfolio valuation and analytics
- Transaction history and reporting
- Debt lifecycle management from acquisition to resolution
- Contingency sharing between organizations
Recently Completed
Notifications System
Real-time notification system featuring:
- In-app alerts for important events
- Audio notifications option
- Notification drawer for viewing history
- Mark as read functionality
Payment Portal
Self-service portal for debtors including:
- Secure payment processing
- Payment plan setup with configurable installments
- Account balance viewing
- Customizable branding (colors, CSS)
- Embeddable on external websites
Trigger Automation System
Rule-based automation to streamline workflows:
- Trigger on account events (created, updated, payment posted)
- Configurable conditions (status, balance, debtor flags)
- Automated actions (status change, send email, add note, assign account)
- Trigger execution logs
Advanced Import Features
Enhanced import capabilities:
- Multiple phone numbers, addresses, and references per account
- Custom field creation on-demand during import
- Import history with resume capability
- Deceased and bankruptcy field support
Call Dispositions
Track call outcomes and phone status:
- Log inbound and outbound calls
- Update phone status (good, wrong, disconnected)
- Integration with trigger automation
- Call history in account timeline
Email Server Configuration
Configure custom SMTP servers:
- Support for Gmail, Microsoft 365, Amazon SES
- SSL/TLS encryption options
- Test email functionality
- Multiple server management