Payment Processors

Payment Processors configuration allows administrators to set up and manage the payment gateways used by DebtRecoup for processing card and ACH payments.

Click to enlarge - Payment processor setup and management interface

Accessing Payment Processors

1. Click the settings icon in the top navigation bar
2. Select Payments from the left sidebar
3. Click on Processors

Supported Processors

DebtRecoup supports the following payment processors:

Processor	Type	Description
USAePay	Card/ACH	Full-service payment gateway
Authorize.Net	Card	Popular payment gateway
Manual	N/A	Built-in processor for tracking manual/offline payments

Adding a Processor

USAePay Configuration

1. Click Add
2. Select USAePay as the processor type
3. Enter the required credentials:

Field	Description
API Key	Your USAePay API key
API Pin	Your USAePay API pin

4. Click Save

Authorize.Net Configuration

1. Click Add
2. Select Authorize.Net as the processor type
3. Enter the required credentials:

Field	Description
API Login ID	Your Authorize.Net API login ID
Transaction Key	Your Authorize.Net transaction key

4. Click Save

Setting the Default Processor

One processor must be designated as the default for payment processing.

1. Find the processor you want to make default
2. Click Set as Default
3. The processor displays a "Default" badge

Editing a Processor

1. Click the Edit button (pencil icon) on the processor
2. Update the credentials as needed
3. Click Save

Credential Security

Processor credentials are masked in the interface. Only users with Supervisor or higher roles can view the full credentials.

Deleting a Processor

1. Click the Delete button (trash icon) on the processor
2. Confirm the deletion

Cannot Delete Default

You cannot delete the default processor. Set a different processor as default first.

Manual Processor

The Manual processor is a built-in option for tracking payments received outside of electronic processing, such as:

• Cash payments
• Money orders
• Checks deposited directly

No configuration is required for the Manual processor.

Troubleshooting

Authentication Failed

• Verify your API credentials are correct
• Check that your processor account is active
• Ensure you're using the correct environment (production vs sandbox)

Transactions Declining

• Verify the payment method details
• Check processor account status
• Review decline codes from the processor

Related Documentation

• Manage Payments - Payment transaction management
• Payment Processing - Collector payment entry
• Payment Queue - Queued payments