Features Overview
DebtRecoup provides specialized features for managing debt collection accounts efficiently. This section covers the tools and capabilities available throughout the system.
Looking for step-by-step instructions?
Check the Workflows section for guided processes like sending emails, processing payments, and setting work dates.
Account Status Features
Manage special account conditions that affect collection strategies.
| Feature | Description |
|---|---|
| Bankruptcy | Handle accounts with active or pending bankruptcy filings |
| Deceased | Manage accounts for deceased debtors |
| Attorney | Track accounts with attorney representation |
| Skips | Work accounts requiring skip tracing |
Contact Features
Tools for managing debtor contact information.
| Feature | Description |
|---|---|
| Co-Debtors | Manage additional responsible parties on accounts |
| Good Numbers | Verify and flag working phone numbers |
Communication Features
Communicate with debtors and stay informed about account activity.
| Feature | Description |
|---|---|
| Email Communication | Send template-based emails with tracking |
| AI Assistant | Get AI-powered suggestions for account handling |
| Notifications | Receive real-time alerts for account events |
| Call Dispositions | Log call outcomes and phone status |
| Notes and Alerts | Document activity and set reminders |
Document Features
Manage files and documents attached to accounts.
| Feature | Description |
|---|---|
| Documents | Upload, view, and organize account documents |
Scheduling Features
Plan and track work across accounts and time periods.
| Feature | Description |
|---|---|
| Scheduling Overview | Understand scheduling concepts and work date management |
| Calendar | View and manage scheduled work visually |
| Call Backs | Schedule and track call back appointments |
Payment Features
Monitor and manage payment activity on accounts.
| Feature | Description |
|---|---|
| Payment Processing | Record single payments and set up payment plans |
| By Payments | Monitor payment activity and track statuses |
Related Topics
- Getting Started - Basic navigation and interface
- Account Details - Working with individual accounts
- Workflows - Step-by-step process guides
- Account Lists - Managing work queues